Surfboards Direct

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Privacy and Security

  • Collection and Use of Information Surfboards Direct collects personal data for the purpose of providing a specific product or service requested by the customer. Certain information may be required in order to provide this product or service, such as full name of customer and recipient, e-mail address, billing address, contact phone numbers and credit card number.

    The information collected may also be used to inform the customer of additional products and services, which may be of interest to them. All marketing material sent to the customer will include an option for the customer to request removal from mailing or contact lists for any future marketing.

  • Disclosure of Information
    Surfboards Direct will not disclose any personal information such as your name, address, email, telephone number to any person outside of the company, unless the customer has authorised us to do so or unless required by law to disclose such information or unless this is necessary to fulfill and order. Furthermore, under no circumstances will Surfboards Direct sell or receive payments or services for disclosing customer's personal information to any partner or external company.
  • Browsers
    The Surfboards Direct website supports Netscape Navigator 6.0 and above, Microsoft Internet Explorer 5.0 and above and Firefox 2.0 and above. Other browsers may also be compatible. Using a browser prior to the above may give rise to errors or other problems. Disabling features such as javascript, cookies and pop ups may also effect site functionality.

    Trouble Shooting
    If you are having difficulties accessing the site or parts of the site check that:

    • Your cookies and javascript are enabled
    • Your cache is cleared
    • You haven't bookmarked secure pages
    • You have refreshed the page

    If you are still experiencing difficulties send an e-mail to our web support area, providing as many details as possible to ensure a prompt and accurate response.

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